Delivery

We are a starting business, working with limited stock and custom hand-made pieces.

SHIPPING & PROCESSING

Your hat may be made or detailed (applique macrame weaving) the moment you place your oder. Because of this, our processing time for shipping is 10-15 business days.

If your order is in stock then lead time will be reduced to 3-5 business days. Orders placed with expedited shipping options will be shipped within 1 day, if the item is in stock.

Once an order has been submitted, its contents cannot be modified; i.e. colors, style, or sizes. However, if you change your mind (we all do sometimes) or saw something in our store that you liked better, please email us as soon as possible and we will do our best to make the change for you. 

CONFIDENCE GUARANTEE

We are pretty sure you will love your order since day one. But in the event that the size or style didn't quit fit you, do not worry, every order at SunWhisperer is eligible for 1 FREE* exchange on each US Domestic order within 30 days of delivery.

If you don't know what you want at this moment, you can exchange for store credit.

If you would like to exchange your item, please email info@theoriginsevolution.com to receive a return label.

Please send your return/exchange item with the packing slip included and notes of which item/s with size you would like to exchange to or receive a refund for.

30 DAYS RETURN POLICY

We want you to be fully satisfied with your purchase from us. If you do need to return your item, you may return unworn and unused merchandise in its original packaging with tags included for a refund. Please keep in mind that original shipping charges cannot be refunded. SunWhisperer covers the cost of return shipping, but there is a restocking fee of $5 for processing, in addition to $2 for each item return for quality check, restocking, repackaging and relabeling.

For example: 1 item returned  = $7 Fee

                      2 items returned = $9 Fee

You have 30 days from the shipping date to initiate a return.